Best Home Security Systems In Winston-Salem (2024): CPI vs ADT vs Ace Vs Ellies & More

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home security app on smartphone with house in background
Seeing creepy shadows sneaking around your house at night? Just your imagination or is it someone up to no good? With a smart home security system you can find out in a snap.

You’ve probably seen the ads, or maybe a neighbor’s home security yard sign caught your attention. Home security companies (and supposed deals) are everywhere these days! Unfortunately our beloved city does not have the lowest of crime rates, and if you’re here because you recently suffered a break-in, we’re sorry you had to go through such a traumatic experience. The good news is, armed with the right home security knowledge, you can significantly reduce your chances of a break-in recurring.

Do I Really Need A Home Security System?

Great question! There’s many options for many budgets (which I’ll get into below), but if you can’t afford them or don’t want to spend on security, just having a home security yard sign (like this one on Amazon, which also comes with four window decals) can act as a big deterrent. But you may be surprised, given all the DIY options of today, what you can piece together for less than you’re paying for your entertainment services.

We should also mention, that a huge benefit of smart home security systems is the automation they provide – you can control many elements of your home from your thermostat to lighting, appliances, entertainment systems, and more. And most importantly – environmental monitoring – in other words, monitoring for smoke, carbon monoxide, water leaks, freezing conditions (to prevent pipes bursting in colder climates), etc.

Professionally Monitored vs Self-Monitored

One of the first decisions you’ll want to make is whether you’re interested in a professionally monitored system (by a central monitoring station) or a self-monitored system. What’s the difference?

Professionally Monitored

When your alarm goes off, or an environmental sensor trips (such as a smoke alarm), your monitoring center will automatically be notified. It doesn’t matter if you’re home, if you’re asleep, or if you’re on vacation. If they monitoring station can’t get a hold of you, they will dispatch the respective authorities (law enforcement for a break-in, fire truck for a smoke or carbon monoxide alarm, etc.).

For professional monitoring service, you’ll typically pay a monthly fee ranging from $20/month and up.

Self-Monitored

With a self-monitored system, only you (and contacts you designate) will be alerted when there’s an alarm or environmental event. As you can probably guess from the description I gave for pro monitoring, there is a higher degree of risk associated with this setup – particularly because authorities won’t be notified if there’s a carbon monoxide leak in the middle of the night (carbon monoxide is an odorless gas that can kill you in your sleep) or if there’s a break-in while you’re on an airplane and don’t have your phone on to receive alerts.

Self-monitoring comes without a monthly fee, since you’re not paying for a monitoring station.

If you can afford it we highly recommend professional monitoring – it’s safer, and can give you peace of mind that professionals are available 24/7 to help you, without you having to take action.

Best Home Security Systems (2022 Winners)

Without further ado, here’s our picks for this year. We’ll present you with all the information you need to sign up – pros, cons, features, and pricing.

Winner – Frontpoint Security

frontpoint logo 250

Visit Website | 833-491-3724

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Frontpoint wins as our best overall home security system option for Winston-Salem and surrounding areas.

Why Frontpoint Won This Year

Frontpoint excels in three key elements that won them the top spot this year.

Customer Service

Their “white glove” customer service is exceptional. With nearly no wait times to speak to a human, they have hired and trained their employees to help you get maximum benefit from your system. And the sales department won’t haggle you with offers or try and keep you on the phone to purchase – they’ll simply answer your questions and let you decide. This is a rarity in our world of fast-paced aggressive sales tactics.

Cellular Monitoring

Why is this important? Companies like Ring, which are very popular, monitor your security system over a cable internet connection. You know that orange wire that companies like Spectrum don’t always bury below ground like you expect them to? All a burglar has to do is cut that line and bam, your cameras are disabled. With Frontpoint, your security system stays online since components communicate over a cellular connection. This is a costly technological advancement in home security, which is reflected in their relatively higher monthly monitoring price.

Robust Equipment & Selection

They’ve got a sensor or device for just about everything, and their equipment stands the test of time (we have some sensors that are still working well past a decade, and still supported by the newer control panel). You’ll be able to not only arm/disarm your system and monitor activity with cameras, but control your temperature and lights remotely and on schedules. Their app is comprehensive, gives you very granular control, and is powered by Alarm.com, one of the first companies to offer extensive home security functionality in the industry. They also offer smoke/carbon monoxide and flood sensors – all monitored by a top tier monitoring company (Rapid Response) with two monitoring centers for redundancy.

Areas We Feel Frontpoint Could Improve Upon

Frontpoint is our winner this year, but that doesn’t mean they’re perfect. Here’s areas we feel could use improvement.

Cost

Frontpoint is not the most affordable option in our list, and their prices have increased over the years. But as they say “you get what you pay for.” Good customer service, equipment that works and lasts, and a reliable monitoring station aren’t available with all providers.

Cameras

Let’s face it, Ring is the undisputed leader in this category. That is, as far as camera technology goes. The buck stops short when it comes to actual security. Ring cameras depend on a cable internet connection, which, as we mention above can be easily disabled by a burglar. Frontpoint technology, on the other hand, is powered by a cellular connection – the most robust security technology available on the consumer market. Important to note however, that the bandwidth is not enough to power Frontpoint’s cameras – so while your door, window, etc. sensors will remain active and working, your cameras will not in the event of an internet or power outage.

Runner Up: Link Interactive

link interactive logo 250 gif

Visit Website | 877-826-5443

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Link Interactive is our runner-up this year. See what got them into second place ahead of the competition.

What We Like About Link Interactive

Link’s systems are entirely customizable, which means you can build a system to perfectly suit your specific needs. Their monitoring costs are also lower than Frontpoint’s.

Customization – Build Your Own System Or Choose A Pre-Built One

Link lets you piece together your own system with their build-your-system option, or you can choose from an list of existing packages that have been put together for you. You’ll have a variety of cameras, motion sensors, tilt sensors, thermostats, smart deadbolts, window & door sensors, automated garage door openers, automated lights, and more to choose form.

Cellular Monitoring

All of Link Interactive’s plans offer cellular monitoring, which we consider the highest form of security as we’ve explained above. They have two monitoring stations (same as Frontpoint) for redundancy.

Competitive Monthly Monitoring Cost

Their monthly monitoring costs come in below Frontpoint’s, so you’ll be saving money in the long haul. Of course, this comes at a cost – while Frontpoint has no contracts (you can cancel at any time), Link requires you to sign up for a 1, 2, or 3 year contract. If you decide to cancel early, you’ll be responsible for 75% of the contract balance.

Areas We Feel Link Interactive Could Improve Upon

These are the factors keeping Link from grabbing the top spot in our showdown.

Contract Requirement

Link requires you to sign up for a 1, 2, or 3 year contract. If you decide to cancel early, you’ll be responsible for 75% of the contract balance.

Customer Service And Installation

While not terrible, Link’s customer service doesn’t get the rave reviews’ that Frontpoint’s does. And we’ve heard reports of hiccups during installation (which is DIY).

3rd Place: SimpliSafe

SimpliSafe logo

Visit Website | 888-910-1458

Get a full SimpliSafe system at a discount on Amazon.

SimpliSafe placed third because of it’s affordable monthly monitoring and easy installation.

What We Like About SimpliSafe

SimpliSafe has one of the lowest professional monthly monitoring fees in the industry and offers easy DIY installation.

Affordable And Simple

SimpliSafe has inexpensive monthly monitoring and you pay month-to-month, so like Frontpoint aren’t tied to any contracts. And while it’s possible to own the system and not pay any monthly fee, it becomes a lot less useful because you won’t be able to use the app or monitor your system remotely.

Responsive And Redundant Monitoring

SimpliSafe has six monitoring stations for great redundancy (if one goes down there are several more which your call can be routed to). Response times our extremely quick as well.

Areas SimpliSafe Could Improve Upon

Here’s some things keeping Simplisafe from the top spot this year.

Basic Equipment Selection

In this era of smart home technology, SimpliSafe offers a relatively basic selection of home security and automation equipment. They are especially lacking in the camera department, although they have finally added a couple camera options to their roster.

Website And App Are A Bit Too Simple

The website and app offer very basic functionality to control your system, and don’t go nearly as deep or offer nearly as many features as Frontpoint does.

The Rest Of The Pack: ADT, Ace, CPI, Ellies & More

How do our top picks stack up against other home security names you may have come across? Find out in our reviews of these popular national and local home security providers.

ADT Review

ADT logo

Visit Website | 833-276-1428

ADT is one of the most well-known and trusted home security providers in the United States. Offering an array of security packages, ADT has been providing peace of mind and protection to homes and businesses since the late 1800s. In this review, we’ll take a look at the features, pricing, pros and cons of the ADT home security system, and see how it compares to our top picks.

ADT Home Security System – Features

The ADT home security system is a comprehensive system that includes a variety of features designed to keep your home and family safe. ADT’s most popular home security package includes a control panel, window and door sensors, a motion detector, panic buttons, and a siren. The control panel is the hub of the system and allows you to easily arm and disarm the system, adjust settings, and monitor the status of each of the components. The window and door sensors alert you when a window or door has been opened or closed, and the motion detector detects movement and sends a notification to your control panel. The panic buttons are convenient for quickly alarming the system in the case of an emergency, and the siren creates an audible alert that warns trespassers.

The ADT home security system also comes with a range of optional features, such as a yard sign, CCTV cameras, and home automation devices. The yard sign is a great deterrent for would-be intruders and serves as a warning that your home is protected. CCTV cameras provide an extra layer of security by allowing you to monitor key areas of your home. Home automation devices, such as smart locks and lighting, provide convenience and security, enabling you to control your home remotely.

Authorized Dealer Model

One of the key distinguishing factors with ADT is its authorized dealer model. It uses local dealers to market and sell its system, which means your experience (and level of satisfaction with your home security system) could vary vastly based on your location. This could also explain the wide array of differing reviews across the internet.

Pricing

ADT’s home security packages start at around $30 per month, and the cost will increase depending on which features you choose to include. The basic package includes the control panel, window and door sensors, and a motion detector, and the cost increases as you add more features and components. The yard sign, CCTV cameras, and home automation devices are available as extras and will drive up the cost of the system.

What We Like About ADT

The ADT home security system is one of the most reliable and affordable options on the market. The system is easy to install and the customer service is excellent, providing customers with timely and helpful responses to any queries or issues that may arise. The system also offers a range of features that are designed to keep your home and family safe, including door and window sensors, motion detectors, panic buttons, and a siren. The optional features, such as CCTV cameras, home automation devices, and a yard sign, provide an extra layer of security.

Areas That Could Use Improvement

The ADT home security system is not without its drawbacks. One of the main issues is that the system is not always reliable – there have been reports of false alarms, as well as system-wide outages. Additionally, the cost of the system can add up quickly, as the features and components are sold as separate packages. The system does not come with a battery backup – if there is a power outage, the system will not be able to operate.

Reviews Of Ace, CPI, Ellies & More

These reviews are currently in progress as we test and evaluate these systems. Stay tuned!

Who are you leaning towards for your home security needs?

The information provided through this website should not be used to diagnose or treat a health problem or disease; it is not intended to offer any legal opinion or advice or a substitute for professional safety advice or professional care. Please consult your health care provider, attorney, or product manual for professional advice. Products and services reviewed are provided by third parties; we are not responsible in any way for them, nor do we guarantee their functionality, utility, safety, or reliability. Our content is for educational purposes only.

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