New Winston-Salem City Link 311 Smartphone App

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Introducing A Free App That Allows Citizens To Request City Fixes

Winston Salem City Link 311 Now this is a mobile app all Winston-Salem residents can benefit from. The new free City Link 311 app for smartphones and tablets allows residents to make a suggestion, request service or report a problem at the convenient click of a button.

What Is Winston-Salem City Link?

City Link centralizes access to all city services and information via one easy phone number: “311”. By dialing 311, or (336) 727-8000, residents can speak to a live city agent who will answer questions, provide information and dispatch service request for any work needed. The Winston-Salem City Link service is available 24 hours a day, 7 days a week. With this new mobile app residents can easily report an issue from anywhere.

Automatically Tracks Problem Location

When submitting an issue, you need not speak directly with an agent unless you would like to. The City Link 311 app automatically reports your location. You can add a photo to your request showing the issue, whether it is to request water service, a pothole, leaky fire hydrant, damaged sign or other problem.

Winston-Salem City Link 311 Video

Watch this video to get a quick snapshot of how this new service works and can help Winston-Salem be an even better city – thanks to citizens like you.

Follow The Issue To Resolution

For added convenience, you can track your submission to Winston-Salem City Link all the way from request to resolution using the app. This way you will know when and if it has been handled.

Reach A Live Winston-Salem City Link Agent

Or reach a City Link agent via the app 24 hours a day, seven days a week without having to look up the telephone number.

Download Winston-Salem City Link 311 App For FREE

The City Link app is free and available for iOS and Android. Download the app through the iTunes App Store, Android marketplace, or via Google Play — just search for “CityLink 311.” Or use the following QR code:

citylink city link 311 qr code mobile app

About The Author:

Kristi was born and raised just up the road in Mount Airy (a.k.a. Mayberry) and frequented Winston-Salem often growing up for school field trips, shopping, and dining. After attending Appalachian State University, and a brief stint living in Southern Virginia, Kristi returned to Winston-Salem, NC in 1999 and began her work in non-profit, public relations and writing. She and her family enjoy the convenience of living near downtown Winston-Salem. She enjoys the arts, photography and cooking. "I'm a small town girl at heart, but Winston-Salem isn't an overwhelming city. It is rich with friendly people, history, culture and has a vibrant art community and that is why I am proud to call this "My Winston-Salem!"

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